Innovative and results-driven learning technology leader with 10+ years of experience in software development and life sciences. Proven expertise in managing LMS infrastructure, driving process efficiency, and delivering award-winning digital learning solutions. Adept at aligning technical capabilities with business goals to create scalable, impactful outcomes.
Leadership Philosophies
Every Part a Purpose
In a team, each member holds a puzzle piece to success, bringing unique skills and perspectives essential to the collective goal. This philosophy values diversity in expertise and experience, recognizing that when every role is fulfilled with precision and passion, the team operates at its zenith, fostering a harmonious blend of talents that propels towards innovation and achievement. Each individual’s contribution is the cornerstone of the team’s triumph.
Embracing Holistic Insight for Enlightened Decision-Making
Embracing a holistic approach to decision-making demands a comprehensive understanding of all facets involved. It’s akin to assembling a jigsaw puzzleâevery piece, every bit of information, plays a critical role in revealing the full picture. By considering diverse perspectives and examining all variables, one can gain a multidimensional insight, enabling informed decisions that account for the complexities of the situation. This thorough analysis leads to solutions that are both effective and sustainable, reflecting the intricate tapestry of the scenario at hand.
Focused Autonomy and Strategic Leadership
This philosophy champions a leadership style where team members are empowered to independently excel in their roles, with the leader acting more as a strategic facilitator than a central authority. The leaderâs key function is to align individual strengths with team objectives, optimizing overall performance. This approach nurtures a culture of trust and accountability, where the leader guides rather than micromanages, ensuring that each member contributes effectively to the teamâs collective success. In this environment, the leaderâs primary role is to enable each member to thrive autonomously, while maintaining cohesive and strategic team direction.
Professional Achievements
- Developed and deployed an award-winning educational platform that increased user engagement by 30% year-over-year through targeted promotional strategies.
- Led cross-functional collaboration between teams to improve communication, reducing project delays by 25%.
- Refined strategies and processes to support sustained growth over a decade.
- Implemented innovative initiatives and philosophies that achieved a 90% success rate in learners meeting their objectives.
- Presented and advocated for new technologies and organizational values at industry trade shows
- LTEN Excellence Award Learning Content Winner 2016 & 2022
- LTEN Excellence Award Learning Content Finalist 2019, 2020, & 2021
Best Practices
Initiating cross-departmental collaboration initiatives has significantly enhanced organizational communication. Establishing regular interdepartmental meetings and joint projects broke down silos and fostered a culture of open exchange, leveraging diverse perspectives. This approach not only improved efficiency and morale but also aligned all departments with overarching goals, driving collective success. The efforts in promoting these synergies have been pivotal in creating a more integrated, efficient, and cohesive work environment
Coding Standards
Establishing standards and templates has been instrumental in fostering consistency throughout the development process. This strategic approach has significantly reduced development timelines, thereby increasing availability and enabling a leaner team of developers to effectively manage a broader scope of projects. Consequently, this has eliminated the necessity for engaging external contractors, resulting in a substantial reduction in overhead costs.
Presentation
Leveraged exceptional presentation skills, entrusted with the responsibility of unveiling flagship products at major tradeshows in expansive stadium settings, a role that underscores trust in handling significant product debuts. Played a crucial role in supporting executive management during high-stakes sales opportunities, offering insights and assistance in strategic decision-making and complex negotiations. Diligently fostered and nurtured client relationships, which was instrumental in unlocking new avenues for business opportunities and fostering long-term partnerships, thereby contributing significantly to the company’s growth and market presence.
Publications
Unlocking Effective Learning: The Application of Key Instructional Design Concepts in Illuminateâs PI Explorerâ˘
Illuminate‘s Carly Commiso and Tyler Caffelle discuss how we implement key instructional design concepts into our innovative training solutions. They introduce readers to Illuminateâs award-winning PI Explorer⢠tool and explain how it reflects 4 of these essential concepts: learning transfer, retention, multimedia design, and formative assessment.
From the Air Force to Life Sciences: Not that Far a Jump
Early in my career, I had the privilege of working with the U.S. Air Force to develop training simulations. In the military, mastering the steps that must be taken during an air raid or learning what to do in the case of a blackout on base followed by a surprise enemy attack arenât fun and games, theyâre matters of life and death. Perhaps thatâs why drill sergeants often deliver lessons like these with eye-popping, vein-bulging fury: They are trying to scream the knowledge right into the skulls of the soldiers theyâre training; after all, this knowledge can save lives……
Professional Experience
IlluminateâBoston, MA:
Senior Learning Technology Manager
2016-Present
- Manage a portfolio of 15 global LMS clients, ensuring 99.9% uptime for AWS cloud infrastructure and achieving a 20% improvement in system performance through Python automation. With a keen focus on customer satisfaction and innovation, consistently strive to deliver exceptional service, ensuring our clients stay ahead of the curve in the ever-evolving world of learning technology.
- Led the strategic deployment of learning technologies that enhanced client engagement and content delivery by 50% while aligning with corporate marketing objectives. Spearheaded an initiative to bring content development in-house, reducing operational costs by 30% while improving project turnaround time.
IlluminateâBoston, MA:
Learning Technology Manager
2014-2016
- Tasked with managing up to 6 LMS systems, assisted end-users with troubleshooting and devise innovative solutions to address unique client challenges. Spearheaded a cost-saving initiative by bringing content development in-house, which helped to decrease our overall spending.
- Led the development and successful deployment of the award-winning PI Explorer with 200+ applications deployed wordl-wide.
Emmaâs Pub and PizzaâBridgewater, MA
Line Cook
2008-2013
- Developed key skills including; the ability to quickly process information without sacrificing quality, juggling multiple priorities, and staying organized in a very fast-paced environment.Â
- Additionally, my work provided ample opportunities to interact with people from diverse backgrounds, which allowed me to sharpen my interpersonal skills and effectively communicate across language and cultural barriers.
Achievements & Education
New England Institute of Technology – Easy Greenwich, RI
Bachelor of Science in Development and Simulation Programming Technology – 2012
Focus in gaming programming and development
Capstone: Polarity Shift
The senior capstone project was initiated with the primary objective of educating elementary school students about magnets. This collaborative effort involved a team of four members, each contributing their expertise to various aspects of the project. The team collectively organized tasks, managed the codebase, established realistic deadlines, translated user data, presented the project to the school community, participated in game design, and undertook engineering responsibilities.
The project achieved notable academic success, evidenced by the positive feedback received from students and teachers, as well as an improvement in students’ grades on subsequent assessments related to magnetism.
Project Griffon
A dedicated team of students was chosen to collaborate with the United States Air Force in the development of training simulations tailored for newly enrolled Airmen. The team’s responsibilities encompassed tasks such as level design, project layout, engineering, and liaising with relevant officials.
Initially, the project met with success in its early stages. However, it regrettably had to be discontinued due to a shift in government funding priorities and reallocation of resources. It is important to note that, owing to the sensitive nature of this project, no specific examples or details can be disclosed.
Skills
Technical Skills:
- Programming Languages: Python, JavaScript, C#, C++, Java
- Web Technologies: HTML, CSS, AWS, Postgres, LMS/CMS
- Frameworks: Flask, Angular, Vue, Django, Adapt
Tools & Systems:
- AWS Cloud Infrastructure, SharePoint, Microsoft Office Suite, Lectora, Storyline
Leadership Skills:
- Team Management, Client Relationship Management, Process Optimization, Technical Strategy